Support

Contact

The fastest way to get help is email: gdroel@gmail.com

Please include your iOS version and a short description of what happened. Screenshots help a lot. We typically reply within 2 business days.

How do I start the free trial?

Tap any locked feature or finish onboarding to see the paywall. CoinIQ Annual is $59.99/year with a 3-day free trial. You can cancel any time from your Apple subscription settings.

How do I restore my purchase on a new device?

Sign in to the same Apple ID, open CoinIQ, go to Settings inside the app, and tap Restore Purchases.

How do I cancel my subscription?

Open the iOS Settings app → tap your name → Subscriptions → CoinIQ Annual → Cancel Subscription. Or open CoinIQ and tap Manage Subscription, which deep-links to the same place.

I was charged but the app still says I'm not subscribed.

Tap Restore Purchases in the app. If that doesn't fix it, email gdroel@gmail.com with your Apple receipt and we'll sort it out.

Refunds

Apple handles all subscription billing and refunds. Visit reportaproblem.apple.com to request a refund.

Found a bug or have a feature request?

We love hearing from you. Email gdroel@gmail.com with the details.